Best Virtual Phone Services for Small Businesses In 2024

Are you looking for a phone service that’s reliable and won’t let you down? Well, look no further because I’m about to tell you about the best virtual phone services out there for your business. With all this new-age technology, businesses can be more efficient and communicate easier.

These services are like super adaptable and effective. You can connect with your employees using just one virtual number. In this article, we’ll check out some of the best virtual phone services. You’ll learn what virtual phone services are all about and how they can benefit your business.

Let’s get started!

Top Virtual Phone Services for Small Businesses

Brand Name	Features	Pricing	Free Trial	Ratings
Google Voice	Free calls to US & Canada	$10/month for premium	Yes	4.6/5
RingCentral	Unlimited calls & texts	$19.99/month	Yes	4.5/5
Grasshopper	Custom voicemail greetings	$26/month	Yes	4.4/5
VirtualPBX	Call forwarding	$13/month	Yes	4.3/5
Nextiva	Video conferencing	$30/month	Yes	4.7/5

What is Virtual Phone Service?

Imagine having a phone number that isn’t stuck to a specific address. With a VPS, you can make and receive calls from anywhere with an internet connection. No more being tied down to a landline or worrying about missing important calls when you’re on the go.

VPSs come packed with cool features like call forwarding, voicemail, and call screening. You can even record calls and analyze them to see how your conversations are going. Plus, they’re super cost-effective, convenient, and flexible.

If you’ve got remote employees or multiple locations, a VPS is a no-brainer. It’ll make staying connected and managing your team a breeze. And for those who like to keep their personal and business lives separate, a VPS is the perfect solution.

So, whether you’re a business owner, a remote worker, or just someone who wants more control over your phone calls, a VPS is definitely worth considering. It’s like having a superpower that lets you talk to anyone, from anywhere, at any time.

How does a virtual phone number work?

Normal numbers and virtual phone numbers are like apples and oranges—totally different. Regular numbers are tied to a specific device, but virtual numbers come from the cloud and connect to your existing phone number. That’s why people sometimes call them “cloud phonies.”

Virtual numbers make communication way easier and more flexible than regular numbers. You’re not tied to one location, so you can travel, work from home, or do whatever without missing a beat.

Now let’s see some of the best virtual service providers;

Best Virtual Phone Services Providers 2024

Here, we are introducing the best virtual service providers of 2024. Through this, you can evaluate and choose the best virtual service provider for your business according to your requirements.

Let’s start!

Google Voice

Google Voice is a virtual phone service provider that offers an easy-to-use and affordable solution for businesses. It allows users to make and receive calls and messages from a single virtual phone number.

Google Voice is known for its integration, scalability, and development features. It offers various pricing plans, including Business Starter, Business Standard, and Business Plus, with different storage capacities and features. 

Are you curious to know about its features? Check below!

Features

• Voicemail Transcription: Google Voice provides automatic voicemail transcription for users who want to transcribe their voice into text.
• Spam Protection: Users do not need to worry about spam calls. Google Voice automatically blocks spam calls and ensures you do not miss important calls.
• Spam Protection: Users do not need to worry about spam calls. Google Voice automatically blocks spam calls and ensures you do not miss important calls.
• Integration: Users can seamlessly connect Google Voice with other Google services to enhance productivity and collaboration.
• Call forwarding: Forward calls to any device; GoogleVoice gives you flexibility in managing your communication.

Pricing

Business Starter	Business Standard	Business Plus
$1.64/month	8.82/month	$16.55/month
30 GB pooled storage per user	2 TB pooled storage per user	5 TB pooled storage per user

RingCentral

Let me tell you about RingCentral, a company that’s totally changing the game when it comes to business communication. They’ve got this awesome unified communication as a service (UCaaS) platform that’s making life easier for companies all around.

The coolest thing about RingCentral is how they care about building strong relationships with their customers and employees. They’ve got this amazing collaborative work environment where everyone can bounce ideas off of each other and create some seriously great stuff. And when it comes to customer experiences, they totally nail it.

They’ve got this user-friendly platform that brings all your communication channels together in one place, making it a breeze to stay connected and get things done.

But wait, there’s more! RingCentral’s always on top of the latest industry trends. They’re constantly investing in research and development to make sure their solutions are always ahead of the curve.

And with the whole remote and hybrid work thing becoming more common, their solutions are more important than ever. They make it easy for teams to stay connected and collaborate, even when they’re not in the same place.

The best part? RingCentral is always looking for ways to make their customers happy. They’re always coming up with new features and improvements to make sure their platform is the best it can be. And with their focus on customer satisfaction and continuous technological advancements, they’re sure to stay at the top of their game for a long time to come.

Features

• No Hardware: Unlike traditional systems, RingCentral doesn’t have any bulky hardware; the services are provided via the Internet.
• Mobile: RingCentral allows you to make calls and send messages through your mobile device, and you can access your phone system through your mobile device.
• Secure and Reliable: Users do not need to worry about security; RingCentral provides you with high security for your data and privacy through encrypted networks.
• 24/7 customer support: RingCentral offers round-the-clock technical support via phones, emails, live chats, etc. 

Pricing

Core	Advanced	Ultra
$20/month	$25/month	$35/month
Unlimited domestic calling	Auto call recording	Unlimited HD video, messaging

Grasshopper

Grasshopper, the virtual phone service provider, is perfect for small businesses. It’s got all the bells and whistles you need, like crystal clear calls, personalized voicemails, voice transcriptions, and call forwarding. Plus, you can try it out for free for seven days, no strings attached.

They’ve got flexible paid plans with clear pricing and no long-term contracts, so you can choose what works best for your business.

Grasshopper can help you sound like a pro, work together better, and keep your customers happy. It’s the perfect way to take your business to the next level in today’s competitive market.

Features

• Toll-free numbers: Grasshopper ensures your national presence with their standard toll-free numbers like 833, 844, 855, etc.
• Business texting: It allows you to send and receive text messages using your business number, providing a simple way for customers to reach you.
• VoIP/Wi-Fi calling: If cell reception is poor, users can enable the feature of Wi-Fi calling, and you can make and receive calls through your internet.
• Call handling: Grasshoppers provides a feature to handle calls simultaneously; it allows you to take multiple calls so no one hears the line is busy.

Pricing

Before committing to any plan, you can try its free 7-day trial. Grasshopper also provides paid plans.

VirtualPBX

Check out this awesome virtual PBX service provider that’s taking business communications to a whole new level. Forget about those clunky, old-school on-premise PBX systems that cost a fortune and need constant maintenance. This virtual PBX is all about the cloud, making business calls a breeze.

No more worrying about expensive hardware or upkeep. Virtual PBX offers all the features you need, like call routing, voicemail, call forwarding, and more. It’s all about scalability and affordability, perfect for remote teams and businesses with multiple locations.

You’ll also love the customer-friendly features like call queues and music on hold, making every call a pleasant experience. And to top it off, you get detailed call analytics to help you optimize your communication strategy.

This virtual PBX is a rock-solid, versatile, and budget-friendly option for businesses of all shapes and sizes. It’s the key to staying ahead in the digital world. So give it a try and see how it can transform your business communications.

Features

• Mobile and desktop apps: Virtual PBX allows users to access the phone system from different devices and ensures connectivity.
• Auto attendants: It provides you with an interactive IVR (Interactive voice response) system that guides the caller through menu options and direct calls.
• Toll-free numbers: To establish its global presence, it offers a variety of toll-free numbers based on local, regional, and international.
• Call Monitoring: Virtual PBX allows supervisors to listen in on calls to ensure quality and training purposes.

Pricing

VirtualPBX offers a free trial that you can use for evaluation. Contact the sales team to get a better idea of the plans and pricing scheme.

Nextiva

Nextiva, a reputated company that offers virtual phone services, is changing how businesses communicate. They use cloud-based solutions that are perfect for any size business. Nextiva has everything you need for communication, like voice, video conferencing, and instant messaging. You’ll be able to stay connected with anyone, no matter where they are.

The platform is super easy to use. You can customize your call routing, get voicemail transcriptions, and see real-time analytics. The voice calls are crystal clear, and the video conferencing makes it feel like you’re right there with the person you’re talking to.

You can also use Nextiva’s messaging feature to chat with customers or team members. It’s secure and easy to use. And it integrates with CRM and business apps, so you can keep all your communication in one place.

Nextiva is really committed to making sure their customers are happy. Their technical support is amazing and they’ll help you with anything you need. So you can relax knowing that your communication infrastructure is in good hands.

If you choose Nextiva, you’ll get a virtual phone service solution that’s better than anything else out there. It’ll help you succeed in the digital world.

Features

• HDVoIP Phone service: This is a high-definition VoIP service specifically designed for businesses; it uses the Internet to make calls.
• Team Chat: Users can send messages securely and instantly between their employees through Nextiva’s team chat app.
• NextivaOne App: Turn your mobile device into a virtual office with NexTivaOne mobile app so you can connect with your team from anywhere in the world.
• Number Porting: When you switch to NexTiva, you can use the same number, which provides continuity and allows you to stay connected with your customers.

Pricing

Essential	Professional	Enterprise
$18.95/month	$22.95/month	$32.95/month
Unlimited voice and video calling	Unlimited conference calls of 40 participants	Unlimited participants in voice and video conferencing

8×8

8×8 is a virtual phone service provider that offers cloud-based communications solutions for businesses of all sizes. Their services include voice, video, chat, and contact centre solutions.

With 8×8, businesses can experience seamless communication and collaboration, regardless of their location or device. 8×8 is a virtual phone service provider that offers a wide range of features to help businesses communicate effectively.

Features

• Virtual phone numbers: 8×8 provides virtual phone numbers that allow businesses to make and receive calls from anywhere in the world. 
• Cloud-based system: It has a cloud-based virtual phone system, which means that users can access it from anywhere with an internet connection.
• Video conferencing: For users, it provides video conferencing features that allow businesses to hold virtual meetings with their team members and clients.
• Call recording: 8×8’s call recording feature allows businesses to record and store calls for future reference and training purposes.

Pricing

You can visit their website or sign up for a free trial to try out the features for yourself. Users can also contact them to learn about their plans and pricing.

Dialpad

Dialpad, a cool cloud-based virtual phone service, has got your back for all your communication needs. With Dialpad, you can make calls, send texts, and even hop on video chats, all using just one virtual phone number. And guess what? It’s super easy to use, no matter how big or small your business is.

The user interface is a breeze to navigate, and Dialpad is flexible enough to grow with you as your business does. Plus, it plays nicely with other popular business tools, making your life a whole lot easier.

Oh, and the pricing? It’s got options for everyone, from basic to premium. And because Dialpad is always innovating, you can trust that it will keep up with the latest and greatest in cloud-based communications. So, if you’re looking to boost collaboration, productivity, and customer engagement, Dialpad is your go-to solution.

Features

• AI-powered voice transcription: Dialpad uses AI to transcribe voice messages into text, making it easier for users to read and respond to messages.
• Integration: It integrates with various business tools, such as G Suite, Salesforce, and Zendesk, to enhance productivity and collaboration.
• Call centre features: Offers advanced call centre features, such as call routing, call monitoring, and real-time analytics, to improve customer experience.
• Mobile app: Dialpad offers a mobile app that allows users to make and receive calls, send messages, and conduct video conferencing from their mobile devices.

Pricing

Ai voice	Ai meetings	Ai contact center
$35/month	$20/month	$135/month
Call, message, and meet	One-click meetings	One unified app

Benefits of Virtual Phone Services

Virtual phone services offer a lot of advantages over traditional phone systems. Here are some of the big ones:

1. Cost-friendly: Virtual phone systems use the internet instead of phone lines, so they’re way cheaper.
2. Scalable: You can start with just what you need now and add more features later.
3. Flexible: You can use virtual phone services on your computer, phone, or mobile app. It doesn’t matter where you are, you can always stay connected.
4. Feature-rich: Virtual phone services come with a variety of features, like call forwarding, voicemail, and auto-attendant.
5. High-quality voice: Virtual phone services use VoIP (voice-over-internet-protocol) technology to provide high-quality voice calls.
6. Efficient call handling: Virtual phone services can help you handle calls more efficiently, which can save you time and money.
7. Global reach: Virtual phone services allow you to have a presence in multiple countries without having to open an office in each one.
8. Analytics and reporting: Virtual phone services provide you with valuable data about your calls, which can help you improve your customer service.
9. Reliability and redundancy: Virtual phone services are designed to be reliable and redundant, so you can be sure that your calls will always go through.
10. Easy setup and maintenance: Virtual phone services are easy to set up and maintain. You can be up and running in no time.
11. Integration with business tools: Virtual phone systems can be integrated with your other business tools, like your CRM and email system.

All of these benefits make virtual phone services a great option for businesses of all sizes.

Conclusion

Virtual phone services offer great flexibility and cost-effectiveness for businesses. With a virtual phone number, individuals and team members can communicate over the internet with a single business phone number.

We reviewed the top virtual phone service providers for 2024, including Google Voice, RingCentral, Grasshopper, and more. We evaluated their features, plans, and pricing structure properly.

It’s time to choose a virtual phone service that fits your requirements! Don’t waste time. Start your journey today. Explore the features by trying its free trial, and evaluate its review properly before choosing the right one.

We sincerely hope that this article helps you in your way to make your business communication easier!